After-Sales Service Policy

At Pink Holdings LLC, we are committed to providing quality products and a clear, fair after-sales experience.

Final Sale Policy

Due to the nature of our products, all sales are final, except in cases where an item is defective or damaged upon receipt.

Eligible After-Sales Requests

We may offer after-sales support only under the following circumstances:

• The item arrives damaged

• The item is defective upon receipt

• The incorrect item was received

• To be eligible, customers must contact us within 7 days of purchase and provide clear photos for review.
  Items must be unused, unworn, and in original condition.

Non-Eligible Cases

After-sales requests are not accepted for:

• Change of mind or personal preference

• Items that have been worn, used, or tried on

• Handmade press-on nails once applied or tested

• Minor variations in color, size, or appearance

• Sale, clearance, or promotional items

Resolution Method

For approved cases, we offer:

• Product exchange, or Store credit of equal value

• Cash refunds are not provided.

Purchases Made at Partner Retail Locations

For items purchased at our partner stores or pop-up locations after-sales service is handled directly by Pink Holdings LLC.

Please contact us for assistance — partner stores are unable to process returns or exchanges for these items.

Contact Us

📧 service@pinkholdingsus.com

Please include your order details and photos when contacting us.

All requests must be submitted within 7 days of purchase.